Leveraging the potential of disruptive innovation requires more than just technology - it requires change. But people naturally resist change, so they need to know what’s in it for them. Your firm’s employees must recognise the purpose of the change and the benefits of cloud collaboration technology, as well as have the support of senior partners. They have the most significant influence on the firm’s culture and can actively communicate the business goals, value and benefits of the technology investment and ways of working.
Gaining buy-in from every user across the firm is a challenge. Select passionate lawyers with strong relationships across the firm, who already work collaboratively to help address this challenge. They can play an important role in adopting cloud collaboration tools. They are knowledgeable, committed to furthering their expertise and are willing to provide peer coaching and assistance. They can help reduce the strain on the resources of the core project team and drive engagement with cloud collaboration tools throughout the firm.
The initial implementation of cloud collaboration tools in your firm will lead to people seeing immediate value. But that is just the beginning. New collaboration features will continue to be added, and people will want to do more with the service as their understanding of the tools improve. Set yourself up to help your people take advantage of this will lead to long-term success and continuously measure, and share progress to drive adoption of cloud collaboration in the firm further.