(Contd.)
One typical objection law firms have against remote working is that client communications need to be face-to-face, as they have been historically for the nuanced work that the legal profession needs.
When clear communication is critical, non-verbal cues from body movements, tone of voice, facial expressions are too crucial to leave out entirely. Using video collaboration tools allows those expressions to be seen during client meetings and are vital for any lawyer’s work.
Traditionally, outside of the high-end “immersive” video conferencing systems costing hundreds of thousands of dollars, modern video collaboration technology offer high-quality full-body video. They support the use of smartphones, laptops and even multiple cameras. These new cloud-based tools are significantly cheaper and provide a much faster alternative to long-distance travel, making non-hourly billing more profitable.
Cases with a large number of witnesses consume considerable time and can be condensed using video interviews. Multiple client interviews can quickly take place in a single day.
Using cloud collaboration tools to interview is another way this technology is changing legal services.
By eliminating the need to fly candidates in from remote locations, legal firms can expand the talent pool. That is even more critical as staffing models and hybrid roles increase, and the demand for specialised expertise grow. Scheduling video interviews are also more efficient and can streamline the hiring process.
Legal firms are also developing mock courtrooms inside their offices. These high-tech collaboration spaces bring the ability to strengthen courtroom skills and refine strategy before trial. Video or audio recordings with full automatic transcriptions provide the capability to assess strengths and weaknesses, gain feedback and view juror deliberations.
That can also function as a teaching tool, allowing younger associates to gain practical experience and hone their skills. Mock courtrooms can also eliminate travel for out-of-area clients and reduce the costs of litigation. Other new uses for cloud collaboration in legal include hosting compliance training, internally or externally for clients. That is another form of sharing expertise efficiently.
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